At MERAKI, each furniture item is made with precision and passion, using premium materials and artisanal techniques. As a brand rooted in excellence and bespoke craftsmanship, we take pride in delivering timeless pieces tailored just for you.
Return & Exchange Policy
At MERAKI, every item is made to order with care and precision. Due to the custom nature of our products:
🔒 We do not offer refunds under any circumstances.
✅ Exchanges – Strictly Limited
We offer exchanges only if:
- You receive the wrong product (wrong model or size)
- The product has a clear manufacturing defect
To request an exchange:
- Notify us within 48 hours of receiving your order.
- Provide clear photos of the issue.
- The item must be unused, in its original packaging, and in re-sellable condition.
- Exchanges will only be processed after review and approval.
🚫 No Responsibility for Courier Mishandling
Once your order is shipped:
- We are not responsible for any delays, damage, loss, or mishandling caused by the courier service, whether local or international.
- Any claims for courier-related issues must be made directly to the courier company.
- We will assist you with the tracking number and shipping details but take no liability for courier performance.
Final Policy
- No refunds.
- No returns.
- Only qualified exchanges under approved conditions.
By placing an order, you agree to these terms in full.
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