At MERAKI, we believe in transparent relationships built on mutual understanding and trust. This User Agreement outlines the terms and conditions that govern your interaction with our website and products.
User Agreement
Acceptance of Terms
By using this website and placing an order, you:
• Agree to be bound by all terms outlined in our Privacy Policy, Terms & Conditions, Return & Exchange Policy, and Shipping Policy.
• Confirm that you are at least 18 years old or have legal parental/guardian consent.
Product Information
• All products are made-to-order based on the specifications selected by the customer.
• While we strive for accuracy, product colors and textures may vary slightly due to lighting, screen settings, or natural materials.
Order Placement & Payment
• Orders can only be placed through our official website.
• Full advance payment via bank deposit is required within 48 hours of order placement.
• Orders without confirmed payment will be automatically canceled.
• Once payment is received, the order is considered final and non-cancellable.
No Refund Policy
• No refunds will be provided under any circumstances.
• Exchanges are only possible in limited cases (wrong item or manufacturing defect) as detailed in our Return Policy.
Shipping & Delivery
• We ship via Pakistani courier services for domestic orders and through international couriers for global orders.
• We are not responsible for delays, damage, or loss caused by courier companies.
• Estimated delivery times begin after production is complete.
Limitation of Liability
• We are not liable for any indirect, incidental, or consequential damages arising from use of the website or purchase of our products.
Modifications
• We reserve the right to update this User Agreement at any time. Continued use of the website after changes implies your acceptance of the revised terms.
Contact
For any questions or clarifications, contact us at:
📧 your-email@example.com
📞 your WhatsApp/contact number
By proceeding with your order, you acknowledge that you have read, understood, and agree to be bound by this User Agreement.
Building Partnerships,
One Agreement at a Time.